https://www.tiendalicoressinc.com (hereinafter, the Website) is a website owned by LICORES SINC, S.A, hereinafter THE OWNER, with CIF/NIF nº: A03011137 and registered office at: C/ C Parcela, 3. Pol. Ind. Cotes Baixes, C.P. 03804 – Alcoy (Alicante).

Access, reproduction and use of the Web services requires prior acceptance of the Terms of Use in force at any given time; THE OWNER reserves the right to modify said Terms when it deems appropriate, by publishing the new text on the Web.

It is the user’s responsibility to be aware of the Terms of Use before accessing the products and services on the Website; if you do not agree with them, please refrain from using it.

PROPERTY

The Web is a work composed of various integrated and inseparable elements (text, illustrations, photographs, animated images, videos, computer programs, including the website’s html code, etc.), whose Intellectual Property belongs to THE OWNER, except for those materials obtained under license from third parties.

The OWNER and its licensors retain at all times the Intellectual Property rights to the Website and its individual components, in all copies made (regardless of the medium), granting only the usage rights described below. Any rights not expressly granted are reserved.

In addition to the above, THE OWNER is responsible for the selection, design of the structure and arrangement of the content of the Web, as well as being the one who has taken the initiative and assumed the risk of making the substantial investments aimed at obtaining, digitizing and presenting it, and is therefore entitled to the protection that Article 12 and Title VIII of Book II of the Intellectual Property Law may grant on the website, considered as a database.

The OWNER is also the sole owner of the design and graphic image of the Website, reserving the right to take appropriate legal action against persons who make imitations or unfair uses thereof.

WEB CONTENT AND DOWNLOADS. PERMITTED AND PROHIBITED USES.

It is permitted:

• Web browsing, that is, accessing and viewing the website on a device, is permitted, and any temporary or incidental reproduction is authorized, provided that such reproduction is not intentional and forms an integral and essential part of the technological transmission process. Browsing certain sections of the website requires prior registration.
• To benefit (after registration), from the services and advantages provided by THE OWNER through the Web to its users, under the conditions expressly stated in the different sections.

It is strictly forbidden:

• Any operations regarding the Web, its contents, downloaded products and copies of all of them that are contrary to the Law, good morals and good faith.
• Any use outside the personal and private sphere, especially those with commercial or professional purposes, including sending advertising or messages and collecting and processing third-party data.
• Any extraction, public communication, and/or transmission, in whole or in part, by any means, outside the permitted private use, and especially its incorporation into any other work, including websites, collections, or databases, is prohibited. This prohibition does not apply to the publication in media outlets of downloadable materials from the Press Room section.
• The removal, concealment or falsification of notices and warnings regarding the Intellectual or Industrial Property of the Website or any of the products provided through it.
• Operations and activities expressly prohibited in any other sections of these General Conditions and, in general, any that may harm the normal functioning of the Website, other users or any third party.

LINKS TO THE WEB

Links and hyperlinks to this website from other pages or websites are permitted, provided they are not done in a way that harms the public image and brand of THE OWNER, the website, or any of the people and products referenced therein. The use of techniques that could create confusion about the identity and ownership of the content, such as framing or others, is expressly prohibited when establishing links to this website.

Linking from pages or websites whose content promotes or condones, directly or indirectly, any type of violence, discrimination, pornography, or illegal activity is prohibited. Linking for commercial purposes is also expressly prohibited.

The use of elements extracted from the Web is expressly prohibited when creating links, without the prior and express consent of THE OWNER.

Under no circumstances may links to the Web from third-party pages or websites be understood to imply any relationship between THE OWNER and the owners of these, nor does it imply any endorsement, sponsorship or recommendation by THE OWNER regarding them, therefore THE OWNER shall not be responsible in any way for their content and legality.

CONTENT AND USER BEHAVIOR

As a customer or user of the Website, you agree to make appropriate use of the content and services offered through it and not to use them for:

1. Engaging in illicit, illegal, or activities contrary to good faith and public order.
2. Disseminating content or propaganda of a racist, xenophobic, pornographic nature, that glorifies terrorism or that violates human rights.
3. Causing damage to the physical and logical systems of THE OWNER, its suppliers or third parties, introducing or spreading computer viruses or any other physical or logical systems that may cause the aforementioned damage.
4. Disseminating content that undermines the image and reputation of THE OWNER or third parties.
5. To infringe upon the Intellectual Property, Industrial, image, honor or other rights belonging to THE OWNER or to third parties.

The OWNER will have full freedom to decide whether the collaborations and messages are finally published on the Web or not, and will be entitled to remove them when deemed appropriate.

Violation of any of the rules contained in these Terms of Use and especially those provided for in this clause, will entitle THE OWNER to immediately terminate your registration as a user or subscriber of the Website.

PAYMENT METHODS

The payment methods accepted in the online store are:

• Credit card
• Bank transfer
• Paypal

SHIPPING METHODS

The shipping methods available in the online store are:

• Urgent service
• Other methods

DELIVERY TIMES

Delivery times for orders placed through the online store are:
2 to 10 calendar days

WITHDRAWAL

Based on the provisions of Article 103 of the General Law for the Defense of Consumers and Users, the right of withdrawal is excluded for the following reason:

• Goods or products made according to the consumer’s specifications or customized.
• Products that are alcoholic beverages with a price agreed upon at the time of the sale.

RETURNS AND EXCHANGES POLICY

To request a product exchange, the customer must contact customer service within 15 calendar days of receiving the order.

In case of returns, the shipping and collection costs will be borne by the customer.

Shipments with postage due will not be accepted under any circumstances.

If the replacement product is more expensive than the original, the customer must pay the difference. If, however, the replacement product is less expensive, the difference will not be refunded in cash but will be issued as a gift certificate for use on their next purchase.

To manage any type of return or exchange of products purchased at https://www.tiendalicoressinc.com, the customer must contact our Customer Service.

The customer must provide us with the order number, and we will then explain all the necessary steps. Please also note that we will not accept any changes or returns that have not been previously communicated through the indicated channels.

CUSTOMER SERVICE

The customer may cancel the order free of charge and without giving any reason, by contacting customer service as soon as possible by phone: 965330560, or via the following email address: pedidos@destilerias-sinc.com, whose opening hours are: From 9.00 to 14.00 and from 15.00 to 18.00.

If the order has not yet left our warehouse, we will cancel it without any problem. However, if the order is already on its way, we will have to wait to receive it back. Once we have confirmed receipt, we will refund the price of the product minus shipping costs, and the refund will be issued using the same payment method used for the purchase.

DATA PROTECTION

The personal information or data you provide will be processed in accordance with our Privacy Policy. By using this website, you consent to the processing of this information and data and declare that all information or data you provide is truthful and accurate.

MODIFICATIONS

The OWNER reserves the right to make, without prior notice, any modifications it deems appropriate to the Website, and may change, delete or add both the content and services provided through it, as well as the way in which they are presented or located.

Although the OWNER will make every effort to keep the information on the Website up-to-date and error-free, no guarantee is offered regarding its accuracy or timeliness. Nor is the achievement of any specific result or purpose guaranteed; therefore, access to and use of the Website is the sole responsibility of the users and clients.

LEGAL ACTIONS

The OWNER will pursue any breach of these Terms of Use, as well as any misuse of the Website or its contents, infringements of the rights belonging to it or its licensors, especially those of Intellectual and Industrial Property, by exercising all civil and criminal actions that may correspond to it under the Law.

Shipping and Returns

Shipping methods and delivery times

www.tiendalicoressinc.com ships orders to mainland Spain and the Balearic Islands with the shipping costs shown on the website.

For shipments to the Canary Islands, Ceuta and Melilla and International shipments, please contact us by sending an email to sinc@destilerias-sinc.com or call us on 965 33 05 60.

Taxes generated at the destination due to customs clearance will be the responsibility of the recipient.

The delivery time is 2 to 10 business days from the date of receipt of the order and in the case of payment by transfer from the date of notification of payment.

Orders will be shipped directly from www.tiendalicoressinc.com through their logistics operators.

Shipping costs are calculated based on the shipping zone.

If no one is available to receive the package at the indicated delivery address, a notification will be left with a phone number to call to confirm a delivery time. The shipping company will hold your package in their warehouse for approximately 2-3 days before returning it to our facilities.

If you do not receive your purchase within the estimated delivery time, please contact Customer Service at www.tiendalicoressinc.com. You can email us at licoressinc@gmail.com or call us at +34 965 33 05 60. Once we receive your notification, we will take the necessary steps to investigate why you have not received your order within the agreed timeframe.

Returns

If you find any defective product in your order, please contact licoressinc@gmail.com or call 965330560

You may return the merchandise provided you notify us of your intention within 15 days of receiving the order and provided the packaging remains in perfect condition. To do so, please contact us at licoressinc@gmail.com, call 965330560, or use our contact form.

Whenever a return is due to a product defect, www.tiendalicoressinc.com will cover the return shipping costs. You may choose to receive a replacement or exchange it for other items.

If the reasons for return are unrelated to www.tiendalicoressinc.com, meaning the merchandise is in perfect condition but you still wish to return it, you must send the product back in its original packaging and in perfect condition. Return shipping costs will NOT be covered by www.tiendalicoressinc.com.